Plan Participant LLC (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy describes how we collect, use, and safeguard your personal information in connection with our financial advisory and retirement guidance services.
2. Information We Collect
We collect nonpublic personal information about you to provide personalized investment guidance and effectively manage your retirement assets. This includes:
Identification Information: Name, address, phone number, email address, date of birth, and Social Security number.
Financial Information: Investment objectives, account balances, transaction history, net worth, and income.
Employment Information: Employer-sponsored 401(k) details and employment history.
Electronic Information: IP addresses and usage data collected via our website to improve our services.
3. How We Use Your Information
We use your information for everyday business purposes, including:
Providing financial assessments, such as the “Retirement Guide”.
Processing transactions and maintaining your accounts.
Communicating with you via email, phone, or SMS regarding your guidance requests.
Complying with legal and regulatory requirements from financial authorities.
4. SMS and Mobile Messaging Privacy
We offer the option to receive SMS notifications and guidance alerts through our AI agent, Henri.
Consent: Mobile information is collected only after you provide explicit opt-in consent through our website forms or SMS keywords.
No Sharing of SMS Data:No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opt-Out: You may cancel the SMS service at any time by texting “STOP” to our number.
5. Information Sharing
We do not sell your personal information to anyone. We may share your information with unaffiliated third parties only as permitted or required by law, such as:
Service Providers: Subcontractors providing support services like data storage, customer service, or technology platforms (e.g., GoHighLevel).
Financial Custodians: Financial institutions (e.g., Fidelity, Schwab) required to execute your trades or maintain your accounts.
Legal Authorities: In response to subpoenas or regulatory inquiries.
6. Data Security
We maintain physical, electronic, and procedural safeguards that comply with federal standards to protect your nonpublic personal information. Access is restricted to employees who need that information to provide products or services to you.
7. Your Rights
You have the right to access and correct your personal information. Federal and state laws also give you the right to limit some sharing for marketing purposes.
8. Contact Us
If you have questions about this policy or our data practices, please contact us:
